Requirements for New Rescue Partners
Both sending and receiving Rescue Partners are required to submit a Rescue Partner application before a transport takes place. This does not apply to adopters or foster-to-adopt homes. Contact Rescue Express at 541-525-3232 or email@example.com with questions. Upon approval, partners may place a transport request (below.)
Rescue Express uses cargo carriers which are larger than those sold in stores. Please consider this when placing reservations.
Choose a carrier that is 2” taller than the animal’s height at his/her shoulders. The animal must have enough room to stand and turn around completely. Carriers that are too large place animals at risk for injury during transport. All animals are placed in carriers that are the appropriate size for them regardless of the size reserved. Reservation of appropriate carrier sizes allows us to plan transports that save as many lives as possible.
XS – extra-small: 13” tall x 12” wide x 22” deep (cats and tiny dogs)
S – small: 17” tall x16” wide x 25” deep (small dogs – Chihuahuas, small terriers)
M- medium: 23” tall x 20” wide x 30” deep (dogs 20+ lbs, smaller pitbulls)
L- large: 26” tall x 22” wide x 35” deep (most large dogs: pitbulls, boxers)
XL- extra-large: 28” tall x 24” wide x 39” deep (shepherds, Great Danes, St. Bernards)
Other Transport Requirements
No animal will be loaded without an Animal Transport Cover Sheet and all required medical documents placed within a resealable, gallon-sized plastic (Ziploc) bag.
Transporting to Adopters and Foster-to-Adopt Homes
When we deliver animals to an adopter or foster-to-adopt home, we require a minimum $100 donation from the adopter or sender, which is due by noon on the Thursday before. This helps us continue to provide our free service to rescue groups. If you are looking to use our transport service for an animal that you have adopted, you do not need to fill out our rescue partner application & contract. However, you must speak with our coordinator at 541-525-3232 prior to submitting a transport request form.
Space is allotted on a first come first served basis (up to 10 carriers) in the order that we receive the online transport request submissions. We cannot reserve space for you if you call/text/email us asking to reserve space.
When submitting a transport request, choose a pickup city and a delivery city that is closest to the sending and receiving parties. Once your transport request is reviewed and approved, you will receive a confirmation email from our coordinator that will include specific pickup and deliver locations along with our estimated arrival times for both. We stop at locations that are right off of the I-5 and that are easy for the bus to maneuver in and out.
Right after you submit a transport request, you will receive an automatic notification email that we have received your request, but please note that this notification email is NOT a confirmation of your reservation. Our transport coordinator will review and approve your transport request. After your request is reviewed and approved by our coordinator, a confirmation email will be sent to the person submitting the request, and the sending and receiving persons as well as their designated backup persons on the request form. If you do not receive a confirmation email within a few days and/or before end of business Thursday, before the transport on Saturday, there may be a problem or the transport may be full. Contact the coordinator at 541-525-3232 to inquire.
Any changes to a reservation after our approval email is sent to you should be done by calling the coordinator at 541-525-3232. Last minute changes and late paperwork submissions make it very hard for us to plan and manage the transports. Please respect our processes.
Our delivery times are a function of our driving time and they are not flexible. Delivery times can be in the middle of the night or the very early morning, so please plan accordingly.